Refund Policy

1. Scope

This Refund Policy applies to paid Cashflow AI Academy memberships purchased through Stripe. The free tier involves no payment, so nothing here applies to it. This policy is part of our Terms of Service.

2. Monthly Subscriptions

Memberships are monthly subscriptions that renew automatically until cancelled. Cancelling stops all future charges: cancel any time in your Stripe customer portal (linked in your Stripe receipt emails) and you keep access until the end of the billing period you already paid for. We do not provide prorated refunds for the unused remainder of a billing period.

3. Refund Window

[CLIENT: final rule pending — this section will state either that payments are non-refundable once the billing period’s content and community access have been made available, or the exact length and conditions of a first-payment money-back guarantee.]

Because a membership gives you immediate access to digital content and the members’ community for the period you paid for, payments for periods where access has already been provided are non-refundable, except where this policy or applicable law says otherwise.

4. How to Request a Refund

Email info@cashflowaiacademy.com from the email address you used at checkout, with the receipt number from your Stripe confirmation email. We reply to every request and, where a refund is due, Stripe returns the money to your original payment method (bank processing usually takes 5–10 business days).

5. EU and UK Consumers

[LAWYER: confirm the withdrawal-right mechanics for digital content and digital services — checkout must capture the consumer’s express consent to immediate performance and acknowledgement of the consequence for the withdrawal right; confirm final wording for both one-off digital content and the recurring subscription component.]

If you are a consumer in the EU or UK, you have a statutory right to withdraw from a distance contract within 14 days without giving a reason. For digital content and services, this right works differently once performance begins: by purchasing a membership and requesting immediate access, you expressly consent to us providing the content and community access right away, and you acknowledge that you lose the 14-day withdrawal right to the extent the service has been performed. Statutory rights that cannot be waived remain unaffected.

6. Chargebacks

If something looks wrong with a charge, contact us first at info@cashflowaiacademy.com — billing mistakes on our side are fixed quickly. Filing a chargeback for a charge you authorized, instead of using this policy, may lead to suspension of your membership while the dispute is open.

7. Contact

Refund questions: info@cashflowaiacademy.com · [PLACEHOLDER_LEGAL_NAME], [PLACEHOLDER_ADDRESS].